Service and product design involves creating something, envisioning it’s use, consideration of its effects, and hopefully seeing it achieve a goal. When we are creating or planning our project we need to consider all of that on top of the many ideas we have about what that product or service ought to involve. That is […]
Innovation development and execution are highly affected by what kind of environment you operate in. For innovators in business, the public sector, and healthcare questions abound like: How can we determine what kind of market — whether it’s products, services, and policies — do we want to focus on? What does innovation look like in
Innovation Strategy: A Tool Read More »
If you’re looking to measure some form of progress or impact connected to your innovation (a product, service, or policy) then paying attention to the starting point is critical. Evaluators call this a baseline and it’s maybe the most important line you can draw. A baseline is really the point of comparison for all you
Innovation: Why Starting Points Matter Read More »
Illustrating action points within a complex system challenges evaluation users. Time to call on your friendly neighbourhood spidergram for help. Visualizing complex systems is a challenge within strategy, foresight, and evaluation because each component of the system is interconnected with others. Influence on one of these is likely to influence others. From an action standpoint,
The Amazing Spidergram Read More »
Evaluation is more than just the assessment of merit, worth, and significance of a program, product, or service. Although these are the primary functions of evaluation, it can serve far more than this when designed and implemented in the appropriate manner. Evaluation focuses attention on the things that your organization builds, has built, and implements
Evaluation’s Hidden Value: Clarifying Your Strategy Read More »
