One of the myths of innovation is that something has to be new. It doesn’t. Something only needs to be new in context. This means that an old idea brought forth into a different or refreshed context can be innovative. For example, home visits and care by health practitioners have become innovative ways to address …
Seeing into the future is fraught with creative issues. While we might know about a future opportunity or situation, what might it feel like? What would it look like if we could ‘try on’ a decision before we bought it? We can. The idea of Identity Dress-Up is a simple visualization exercise that brings together …
Design Thinking is the process we use to conceive our products and guide the process of design. This is the design journey. The benefits of engaging with design thinking go beyond the outcomes and include a variety of outputs. Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the …
If you’re stuck, consider the opportunity to make a mark with your work. Organizations often lack meaning in their work, not capability, when they find themselves stuck. One way to reinvigorate your work, your organization and yourself is to explore the idea of designing for significance. Designing for significance refers to the process of creating …
We’ve used the 5 Why’s as a powerful, simple vehicle for fostering conversations about why we do things. Often, particularly with well-established programs and services, we lose the connection between the rationale behind why something was done and what value it brings. A technique called the 5 Why’s could help us get closer to this …
