7 Questions to Evaluate Design Thinking
Seven questions to help you evaluate the impact of design thinking on your learning, not just your products and services.
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learning
Dive In Process
Much attention is paid to tools, methods, models, and other artifacts as a means to support learning and innovation while much of what makes real change happen is actually a process. It is doing, not thinking. It’s diving in to the pool rather than focusing on the fences around it. Today we look at one
After-Action Review: Learning Together Through Complexity
Complexity science is the study of how systems behave when under conditions of high dynamism (change) and instability due to the number, sequencing, and organization of actors, relationships, and outcomes. Complex systems pose difficulty drawing clear lessons because the relationship between causes and consequences are rarely straightforward. To illustrate, consider how having one child provides
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Sensemaking in Crisis
Sensemaking is a social process that helps us make sense of data, information, and knowledge in a time of complexity. It’s used often in innovation contexts when we are fitting data to a unique situation. The RSA (the Royal Society for the encouragement of Arts, Manufactures and Commerce) a UK-based charity and think-tank has recently
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Chief Learning Officer
C-suite leadership roles focus on an organization’s most important functions. Time to introduce the role of the Chief Learning Officer. Learning — easier said than done. Yet, learning is vital to the success of an organization that seeks to innovate to gain advantage or merely survive – which is most human service organizations these days.
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