Innovation Implementation Index
Six items to ask about how to measure innovation success.
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evaluation
Dive In Process
Much attention is paid to tools, methods, models, and other artifacts as a means to support learning and innovation while much of what makes real change happen is actually a process. It is doing, not thinking. It’s diving in to the pool rather than focusing on the fences around it. Today we look at one
Personas: Visualizing Your Audience & Customer
When we design any service or product we are creating it with someone in mind. Personas are a design-oriented approach that can enable us to envision this ‘someone’ – our markets – to better design our products and services for them. Whether it is a new software product, a grant-making project, a collaborative initiative, or
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Evaluation for Change
Change is everywhere it seems and while it can be said it is the only constant what we are seeing is an increase of change on a massive scale. However, as the protesters across the United States, Canada and beyond are making clear: there is a big difference between talk of change, the process of
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Chief Learning Officer
C-suite leadership roles focus on an organization’s most important functions. Time to introduce the role of the Chief Learning Officer. Learning — easier said than done. Yet, learning is vital to the success of an organization that seeks to innovate to gain advantage or merely survive – which is most human service organizations these days.
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