Do You Need a Chief Learning Officer?
If learning is a critical part of what your organization needs to survive and thrive, why do you not have a Chief Learning Officer? We look at why you should.
Do You Need a Chief Learning Officer? Read More »
evaluation
7 Questions to Evaluate Design Thinking
Seven questions to help you evaluate the impact of design thinking on your learning, not just your products and services.
7 Questions to Evaluate Design Thinking Read More »
Innovation Implementation Index
Six items to ask about how to measure innovation success.
Innovation Implementation Index Read More »
Dive In Process
Much attention is paid to tools, methods, models, and other artifacts as a means to support learning and innovation while much of what makes real change happen is actually a process. It is doing, not thinking. It’s diving in to the pool rather than focusing on the fences around it. Today we look at one
Personas: Visualizing Your Audience & Customer
When we design any service or product we are creating it with someone in mind. Personas are a design-oriented approach that can enable us to envision this ‘someone’ – our markets – to better design our products and services for them. Whether it is a new software product, a grant-making project, a collaborative initiative, or
Personas: Visualizing Your Audience & Customer Read More »