With so many people working from home and using their communication devices to do many of the tasks we once did in other ways or are now doing much more often or differently it’s tempting to think: it’s a perfect time to reach people for my research project. That might be true, but it’s also […]
Better Data Collection Read More »
The complexities and complications of circumstances tied to the COVID-19 pandemic represent a hyper-exaggerated version of situations organizations find themselves in moments of disruption due to economic, social, and technological shifts. It is a moment of innovation. What makes the current situation distinct is that the issues are global. Usually we have safe refuge in
Acting in Complex Times Read More »
Service and product design involves creating something, envisioning it’s use, consideration of its effects, and hopefully seeing it achieve a goal. When we are creating or planning our project we need to consider all of that on top of the many ideas we have about what that product or service ought to involve. That is
Innovation development and execution are highly affected by what kind of environment you operate in. For innovators in business, the public sector, and healthcare questions abound like: How can we determine what kind of market — whether it’s products, services, and policies — do we want to focus on? What does innovation look like in
Innovation Strategy: A Tool Read More »
Meetings, events, and other facilitated face-to-face gatherings only work if people engage with each other. Doing this requires some kind of interest or ability to connect with one another in person. While there are certainly some people who have little difficulty engaging with new people in unfamiliar settings, many struggle. This is where the icebreaker
