Sensemaking is a social process that helps us make sense of data, information, and knowledge in a time of complexity. It’s used often in innovation contexts when we are fitting data to a unique situation. The RSA (the Royal Society for the encouragement of Arts, Manufactures and Commerce) a UK-based charity and think-tank has recently […]
Sensemaking in Crisis Read More »
In five years, what did we get wrong? This simple question can be a powerful vehicle for understanding the way in which things in the future might — and might not — unfold. Foresight is a complicated process as we are asking to see into a horizon that hasn’t yet taken place. Rather than predict
What Went Wrong? A Question For Futures Insight Read More »
Service and product design involves creating something, envisioning it’s use, consideration of its effects, and hopefully seeing it achieve a goal. When we are creating or planning our project we need to consider all of that on top of the many ideas we have about what that product or service ought to involve. That is
Innovation development and execution are highly affected by what kind of environment you operate in. For innovators in business, the public sector, and healthcare questions abound like: How can we determine what kind of market — whether it’s products, services, and policies — do we want to focus on? What does innovation look like in
Innovation Strategy: A Tool Read More »
Meetings, events, and other facilitated face-to-face gatherings only work if people engage with each other. Doing this requires some kind of interest or ability to connect with one another in person. While there are certainly some people who have little difficulty engaging with new people in unfamiliar settings, many struggle. This is where the icebreaker
