Change through design is the fundamental feature of innovation. This page and the innovation toolkit that it’s a part of are one of the ways we seek to share our experience of innovation. Innovation is very natural, but also something we can learn. To provide alternative ways to learn about innovation and change-making we’ve launched […]
What does it mean to take Design Thinking and actually apply it in the world? This was the subject of a series of webinars hosted by the Tamarack Institute for Community Engagement. The webinars featured Co-CEO Liz Weaver speaking with Cense Ltd. President Cameron Norman. In this first in a series of posts, we outline
Design Thinking Practice: Designing for What’s Next Read More »
If you are looking to generate a sense of what your planned service looks like in practice why not draw it out? Filmmakers know the importance of the process of storyboarding. A storyboard is simply a visual representation of what you expect might happen from moment to moment in a service encounter. Storyboards allow us
Concept Scenarios + Storyboards for Service Design Read More »
If you’ve ever taught a course on an applied subject matter you’ve probably considered introducing case studies. Case studies are systematic accounts of an activity and aim to provide evidence to illustrate or support an example of something. This might be to show a problem-solving approach, an introduction of a new technology, or demonstrate a
Innovation Case Studies Read More »
When we design for humans we create things that seem ridiculous in advance, are weird, and yet later are consider clever. This means taking humans as they are, not how we want them to be.
Designing for Humans: Considerations for Innovators Read More »
