Activity Analysis
Activity Analysis is a simple service design method that will allow you to see more from your program and service outputs and outcomes.
Narration Interrogation
Police (and some parents) know the secret to spotting a lie in a story: ask someone to repeat that story backwards. As it turns out, it’s a lot easier to concoct a false story going forward than it is backward because of the way we logically connect events in our heads. This same technique can
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Do You Need a Chief Learning Officer?
If learning is a critical part of what your organization needs to survive and thrive, why do you not have a Chief Learning Officer? We look at why you should.
Do You Need a Chief Learning Officer? Read More »
Perspective Taking: The Power of Ten
This simple technique can enable you to forecast and see new connections and innovate better through increments of ten.
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7 Questions to Evaluate Design Thinking
Seven questions to help you evaluate the impact of design thinking on your learning, not just your products and services.
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