If you are looking to generate a sense of what your planned service looks like in practice why not draw it out? Filmmakers know the importance of the process of storyboarding. A storyboard is simply a visual representation of what you expect might happen from moment to moment in a service encounter. Storyboards allow us …
Concept Scenarios + Storyboards for Service Design Read More »
A mind map is a powerful, simple organizing tool that features a lot of information on a single page. We use mind maps and other visual tools to communicate relationships between ideas, people, project components and topics with our clients and partners. We present a short introduction to how and why you might want to …
Multimedia visualizations are powerful ways to convey a lot of information in a small space and with little time. The use of a visual — a map, a drawing, a picture, sketch, or collage — provides layers of information beyond words. When dealing with complex situations, visualizations provide clear communication pathways. Unlike some of our …
Multimedia Visualizations For Strategy and Impact Read More »
A systems map is a useful means of visualizing connections between ideas, actors, institutions, and activities. Systems maps can be designed using many different conventions and methods, but the basics are the same. The point of mapping systems is to get a lot of information on a single page. System maps can help generate insight …
Learn more about the talent in your organization with this simple technique: the innovation talent inventory.
