innovation – Cense Ltd.

Making Sense of Complexity: A Strategic Design Approach

Complexity, Design, Health Systems, Strategic Design / cense

In today’s health and service sector environment, leaders are facing more complexity than ever. From overlapping user needs and environmental disruptions to rapid policy changes and emerging technologies, it’s a lot to navigate. But complexity doesn’t have to be a roadblock—it can be an invitation to design smarter, more adaptive strategies. That’s where strategic design […]

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Monitoring for Motivation

Complexity, Design, Health Systems, Strategy, Toolkit / cense

Maintaining focus and motivation within many health and human service-sector roles can be difficult. Clients continue to show up with issues that demand care and attention often without the means for practitioners to follow-up afterwards. It can be demoralizing. It can also be a source of frustration and low performance (as well as a means

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Strategic Thinking for Strategic Planning

Strategy / cense

Strategic planning describes a lot of what we do, yet we don’t use the term strategic planning to describe our approach. Instead, our focus is on strategic thinking. Here’s why you might want to do the same. Strategic planning is used as a structured way to transform goals into action plans and frame decisions. That’s

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Identity Dress-up For Strategic Thinking

Design, Strategy, Toolkit / cense

Seeing into the future is fraught with creative issues. While we might know about a future opportunity or situation, what might it feel like? What would it look like if we could ‘try on’ a decision before we bought it? We can. The idea of Identity Dress-Up is a simple visualization exercise that brings together

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Models of Design Thinking

Design, Toolkit / cense

Design Thinking is the process we use to conceive our products and guide the process of design. This is the design journey. The benefits of engaging with design thinking go beyond the outcomes and include a variety of outputs. Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the

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