complexity – Cense Ltd.

Making Sense of Complexity: A Strategic Design Approach

Complexity, Design, Health Systems, Strategic Design / cense

In today’s health and service sector environment, leaders are facing more complexity than ever. From overlapping user needs and environmental disruptions to rapid policy changes and emerging technologies, it’s a lot to navigate. But complexity doesn’t have to be a roadblock—it can be an invitation to design smarter, more adaptive strategies. That’s where strategic design […]

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Developmental Evaluation and Strategy

Complexity, Research + Evaluation, Strategic Design / cense

When undertaking strategic planning for organizations operating in the complex space of health and human services, how do you account for creating meaningful ways to learn and adapt? Developmental Evaluation is how. Developmental Evaluation is a means to provide evaluative insight to guide the evolution of your program, but did you know it can be

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Monitoring for Motivation

Complexity, Design, Health Systems, Strategy, Toolkit / cense

Maintaining focus and motivation within many health and human service-sector roles can be difficult. Clients continue to show up with issues that demand care and attention often without the means for practitioners to follow-up afterwards. It can be demoralizing. It can also be a source of frustration and low performance (as well as a means

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Strategic Thinking for Strategic Planning

Strategy / cense

Strategic planning describes a lot of what we do, yet we don’t use the term strategic planning to describe our approach. Instead, our focus is on strategic thinking. Here’s why you might want to do the same. Strategic planning is used as a structured way to transform goals into action plans and frame decisions. That’s

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Speed Versus Depth

Complexity, Design / cense

There are many threats to quality action and behaviour change, but the most persistent and pernicious of these is brevity. Speed and efficiency are two twins tied to productivity, value, and innovation. At least, in theory. We have yet to see any substantive value created from a fast, quick fix or rapid change initiative. Change

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