7 Questions to Evaluate Design Thinking
Seven questions to help you evaluate the impact of design thinking on your learning, not just your products and services.
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Design
Innovation Design Quality Control
You want and need help in transforming your organization or business line and are seeking a consultant to help you. What should you look for? Let’s look at questions and issues you may want to consider when starting an innovation journey. We break it down into three (plus) areas: Design research and foresight, service development,
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Personas: Visualizing Your Audience & Customer
When we design any service or product we are creating it with someone in mind. Personas are a design-oriented approach that can enable us to envision this ‘someone’ – our markets – to better design our products and services for them. Whether it is a new software product, a grant-making project, a collaborative initiative, or
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The Personal Inventory Method
What’s important to you? It might sound simple, but when we engage in service design the way we ask that question will shape the answers we get. Keeping with a design-inspired ethos of ‘show, don’t tell’ the Personal Inventory method is a simple means to answer that question of importance for people. The method is
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Design for Living: A Day in the Life
Product and service developers can easily be fooled into thinking all they need to focus on is the moment of engagement with their product. The design method “A Day in the Life” can help us put our potential audience (customer, client, or “user”) into a clearer perspective. A Day in the Life is a simple
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