Sketch diagrams are powerful tools for visualizing complex programs and systems. This simple technique literally gets people on the same page. Mapping out a service or product ecosystem can be a complicated endeavour. There is the entire field of systemic design that focuses on tools and strategies to engage users for starters. There are approaches […]
Systems Diagrams Made Simple Read More »
If you’re looking to measure some form of progress or impact connected to your innovation (a product, service, or policy) then paying attention to the starting point is critical. Evaluators call this a baseline and it’s maybe the most important line you can draw. A baseline is really the point of comparison for all you […]
Innovation: Why Starting Points Matter Read More »
C-suite leadership roles focus on an organization’s most important functions. Time to introduce the role of the Chief Learning Officer. Learning — easier said than done. Yet, learning is vital to the success of an organization that seeks to innovate to gain advantage or merely survive – which is most human service organizations these days. […]
Chief Learning Officer Read More »
Capturing learning requires a focus on the journey, not end. Thinking like a designer can shape what we learn and how. Learning is both a journey and a destination and it’s through recognizing this that we can better facilitate intentional, deliberative learning to support innovation and development. By approaching this journey through the lens of […]
Creating Design Pathways for Learning Read More »
Illustrating action points within a complex system challenges evaluation users. Time to call on your friendly neighbourhood spidergram for help. Visualizing complex systems is a challenge within strategy, foresight, and evaluation because each component of the system is interconnected with others. Influence on one of these is likely to influence others. From an action standpoint, […]
The Amazing Spidergram Read More »
