We’ve used the 5 Why’s as a powerful, simple vehicle for fostering conversations about why we do things. Often, particularly with well-established programs and services, we lose the connection between the rationale behind why something was done and what value it brings. A technique called the 5 Why’s could help us get closer to this […]
Going Beyond Asking Why: A New Look at 5 Why’s Read More »
Strategic Design is the application of design methods, principles, thinking, and approaches to an enterprise. It combines aspects of systems design, service design, and design thinking. Strategic Design focuses on aligning the organization’s resources, interests, and goals with what it does. It ensures that your organization is fit for purpose. Fit For Purpose We use
What Is Strategic Design, And Why Might I Need It? Read More »
Design is a human-powered field of practice that combines imagination, certain ways of thinking, and making things. There’s a lot of myth-making and mystery language associated with design, so don’t let that confuse or lose you. Design is a field made of disciplines, but it’s also the discipline of innovation. That’s how we see it.
How to Use Design for Innovation Read More »
There is an art to creating a great gathering. There is also a science of sorts. We create great gatherings by design — meaning we take the principles of great service design and apply them to an event. Whether it is a board retreat, an annual general meeting, or maybe a think tank, a great
Designing Powerful Gatherings for Impact Read More »
A great strategy is designed. This means it was planned, implemented, and evaluated in ways that are aligned with the vision of the organization. Poor strategy neglect some or all of this. We’ve seen many strategies poorly planned, not implemented, never evaluated and misaligned with the values and vision of the organization. However, because we
Strategy as Conversation Read More »
