Cense offers a range of services to support human service organizations in becoming more effective at what they do through research and design. We bring together world-class research with strategic consultation to ensure you learn, develop, grow and create impact.
We provide the following:
Program Evaluation: We provide evaluation design to help our clients assess the impact of their work. Our Credentialed Evaluation (CE) qualifications are part of a broader toolkit of methods and tools that we bring to understanding particularly complex, multi-layered programs.
Survey design, interviews, program logic models are among the products we generate in the process of doing evaluation.
Innovation Development: We have a process for bringing people and ideas together to identify issues, generate ideas, and transform them into programs and services that are impactful and sustainable.
We help design (and redesign) programs, products and services ranging from public service and education programs, clinical practice systems, public engagement campaigns, and social media strategies.
Discovery & Learning Design: Building a culture of discovery and evaluation is a key feature of a sustainable, adaptive strategy through design. We work with clients to build their ‘discovery muscles’ and create cultures of innovation within their organizations.
Developing impactful knowledge translation and mobilization strategies, governance plans, and strategic planning and discovery sessions (coming up new ideas and the plans to make them come alive) are among the products we co-design with our clients to serve strategic innovation.
Community and Stakeholder Engagement: We bring the latest knowledge of systems change, human performance, and public engagement together to create, deploy and evaluate strategies to engage audiences from employees to the public.
This work includes creating employment engagement plans, convening and mobilizing large groups, and developing online (including social) and offline communication strategies for your organization.
Strategic Foresight: Seeing the trends and shifts in society, technology and global patterns of activity across different sectors allows organizations to become more resilient, future-minded, and systemic in their thinking.
Through development of foresight models and forecasts, visioning programs and strategic development plans our clients are better prepared to not only adapt to the future, but to lead their organizations into shaping the future.
Our approach is grounded in systems thinking, behavioural science, and design and aims to support organizations by building their capacities to see threats and opportunities in complex systems and respond to change through education, research services, program design support and strategic consultations.
We enkindle our clients’ competencies and capacity in four areas:
- Developing a mindset for innovation, systems thinking and development
- Training in the skillset required to see opportunities and navigate through complexity
- Assembling a toolset for impactful design for quality improvement, innovation and sustainability
- Building a dataset to provide feedback on program effectiveness and strategic foresight to identify future trends
For a more detailed list of our services, please consult our Service Portfolio (1 page).
To inquire about our services please email us at: info @ cense.ca
or call: +1.416.854.3805